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GDPR Cookie Policy

GDPR Cookie Policy

What are cookies?

Cookies are often known as browser cookies or tracking cookies. These cookies are small encrypted text files stored in browser directories. Like other web servers, we also place these cookies on your device to collect standard internet log information and visitor behavior information.

How do we use cookies?

The main purpose of placing these cookies is to provide you better user experience on our website. These cookies are used in the following ways:

  • To keep you signed in
  • To understand user behavior on how you use our website
  • To keep track of user visits and activities
  • To auto-fill login details when your re-visit website

What type of cookies do we use?

There are many types of cookies, however, our website uses mainly below cookies:

Necessary cookies

These cookies are essential for the basic functions of the website or to provide the product, service, or content requested by you. Without these cookies, we will not be able to provide you with the products or services asked for.

Functionality cookies

These cookies enable the website to provide enhanced functionality and personalization. These cookies are set to provide better services that we have added to our pages.

Advertising

The website uses this type of cookie to collect information about your visits to our website. Such as:

  • Which pages did you visit?
  • What content did you view?
  • Which links did you click?

And other information about your browser, IP address, device, and location. These cookies are used for advertising purposes.

Analytics cookies

These cookies are set through our site by our advertising partners. These cookies are used to build a profile of your interests and show you relevant advertisements based on your visits. They do not store personal data but store info on your browser and internet device. You can opt out by not allowing these cookies which will lead to less targeted advertising.

Third-party cookies

We use these cookies from third-party organizations to get insights about our website. These cookies are set by websites that are not visited by you by adding third-party elements like plugins or ads on their website. Third-party cookies also track users’ activities and save their browsing information for targeting ads.

11/10/24 Update:

Improving Streaming Performance: Engineers managed to improve the zap time on our test server. As a result, they will be implementing similar changes on the live IPTV server. The tech team will let us know in advance before they proceed. There may be another short interruption in service this happens. Again, the goal is to improve the streaming performance.

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11/9/25 Update:

Good News!!!!... The TV/VOD streaming issue appears to have been resolved. We are deeply sorry you had to go through this and appreciate your patience. This issue is very rare, and the first time we had to undergo something like this. Again, the engineers were working on a previous issue and testing a new server to improve the streaming performance. Unfortunately, they did this on a Saturday night during a big boxing event and other sporting events.

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If channels are not playing:

Try refreshing or uninstalling/reinstalling your TV app. If your streaming device lets you clear TV app data and cache, do that without uninstalling.

If you are using a Fire TV Stick or Fire Device, follow the steps below without uninstalling or reinstalling the TV app. If you have already uninstalled/reinstalled the TV app and still can't log in, you must follow the steps below precisely...

1. Open the Firestick home screen
2. Using your remote, navigate right to highlight the Settings (gear) icon
3. Scroll down to select Applications
4. Select Manage Installed Applications
5. Scroll down to highlight and select the TV Player app name, such as CracklePop TV Smarters
6. Scroll down to highlight and select Clear data
7. Next, scroll down to highlight and select Clear cache
8. Open your TV Player app to log in.

This should get the streaming content working again on your end. If not, give it a little more time and perform the steps above again.

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Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.